FAQ

Durable wooden case or as required. 3-layer packing: Outside with plywood shell, no fumigation. The middle is covered with a thick sponge to keep the machine from shaking. Inside is a thickened plastic bag for waterproofing.

Yes, we will arrange shipment for you at FOB or CIF price. For EXW prices, customers need to arrange the shipment themselves or their agent.

For standard machines, it takes 7-10 days; for non-standard machines and customized machines according to customer specific requirements, 15-30 days.

The machine has a two-year warranty.

Yes, we have many models such as Fiber Laser, CO2 Laser, Dynamic Focus Laser, UV Laser, Large Format Laser Marker, Fiber/CO2 Laser Jet Marker and many more. What's more, we have the ability to customize according to your requirements!

Yes, it's very easy! We will send you English manuals and instructional videos to help you understand how to operate the machine. If you can't figure it out, using the "Teamviewer" online software will be very helpful. Or we can chat by phone, email or other means of contact.

How can I get the most suitable laser marking machine for me? You can tell us your marking material and ideal marking effect through pictures or videos, and we will recommend a suitable laser marking machine according to our professional technicians.